Success Story Payments as a service

Payments as a service completes PPI's payments offering

PPI AG has expanded its range by an essential service and now also offers the operation of its applications in addition to software and consulting services for payments. The payments as a service (PaaS) model is the next step towards becoming an all-round service provider in the European payments business. Hamburg Commercial Bank (HCOB) is the first customer to use this new PPI service to transform their payments platform.


Initial situation

PPI AG supplements its consulting and software products divisions with payments as a service solutions. Customers now have the option of having their PPI software products operated directly by the manufacturer in the cloud. Financial institutions can thus have everything covered by one partner, from consulting to software products to the operation of payments – PPI becomes an all-round service provider in payments. PPI AG is supported in this endeavour by Broadridge Financial Solutions as a strategic partner.

The first user of the new service is private owned Hamburg Commercial Bank (HCOB). In the first stage, cross-border payments went live on the platform – after only 12 months of project duration. In addition, HCOB aims to be able to offer further payments products such as SEPA, including instant payments. The complete range of services provided by PPI AG therefore comes exactly at the right time.
The previous business process outsourcing (BPO) provider has also been replaced in the scope of the project.

About Hamburg Commercial Bank (HCOB)

Hamburg Commercial Bank AG (HCOB) is a private commercial bank and specialist financier headquartered in Hamburg. HCOB offers its clients a high level of structuring expertise in real estate financing with a focus on Germany and has a strong market position in international shipping. The bank is one of the pioneers in the pan-European market for project financing of renewable energies and is also involved in the expansion of digital infrastructure. HCOB offers individual solutions for international corporate clients and specialty lending as well as a focused corporate business in Germany. Digital products for reliable and timely domestic and international payments as well as other trade finance solutions also support the needs of the bank's customers. HCOB is increasingly aligning its activities with established ESG criteria and has anchored sustainability aspects in its business model.

Customer testimonial

"The migration of a payment platform is highly complex and an important milestone of HCOB’s transformation. Therefore, we are pleased to have PPI together with Broadridge as strong and experienced partners. We are very satisfied with the initial production phase of international/cross-border payments and look forward to a continued strong cooperation and project execution.”

Markus Best
Head of Business Operations HCOB

Customer goals

  • Comprehensive transformation of their payments platform with the aim of reducing costs, increasing efficiency and improving competitiveness
  • Consolidation and migration of all customers to a single digital payments platform, including customer access and controlling processes
  • Redesign and simplification of business processes
  • Replacement of the previous BPO service provider
  • Introduction of new payments products
  • Provider of an innovative and scalable best-in-class payments solution that benefits HCOB's customers


  • Implementation of a modern, hosted payments platform with state-of-the-art market functionalities and connection to all market infrastructures. All payment types can be processed via one platform. This makes it possible to achieve economies of scale in mass payments and at the same time maintain individuality in correspondent banking.
  • Implementation of a standardised multi-client platform as a payments as a service solution for the European banking market
  • Agile project methods
  • Adaptation of the payments platform to the requirements of HCOB
  • Migration of all applications and services from the former BPO provider to the new platform

PPI services

  • Joint project of PPI, Broadridge and Hamburg Commercial Bank, close cooperation as one of the key success factors
  • Provision of the core components of the payments software:
    • TRAVIC suite as end-to-end solution for the entire payments process, including customer access
    • Development and provision of the operating environment
    • Provision of all data storage components
  • Support during migration to the new platform by highly specialised experts in payments and product integration
  • Configuration of the platform in line with HCOB requirements
  • Test support
  • Implementation of the data migration and subsequent switchover to live operation
Hubertus von Poser


Dr. Hubertus von Poser
Head of Consulting Payments

+49 175 9378570

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