The Euro Banking Association (EBA) and PPI AG wanted to know what European companies think about the new Request to Pay (RTP) standard for electronic payment requests. Together, they conducted an extensive survey from September 2020 to February 2021. The final results now available confirm the demand for RTP and provide financial institutions with valuable conclusions for the design of corresponding services.
On the 15th of June, the first set of rules for a Europe-wide uniform electronic payment request came into force with the SEPA Request to Pay (SRTP) rulebook. But is there any need for the use of RTP at all? Which use scenarios are considered? And how do financial services providers' services need to be designed so that companies and end customers can make the most of them? The EBA and PPI AG investigated these questions in a joint survey. Companies from 20 countries responded to the detailed questionnaire, two thirds of which have annual sales of more than 50 million euros. In addition, detailed, structured interviews were conducted with ten companies in order to draw in-depth conclusions regarding their needs. The final report "Request to Pay: What Corporates Want" has now been published.